Aftermarket
Keeping your cooling systems performing at their best
At IWC Industrial, we know that long-term heat exchanger and cooling tower performance depends on more than engineering excellence, it’s about ongoing care. Our Aftermarket Services Division is dedicated to helping clients maintain reliable, efficient, and safe operations throughout the equipment’s lifespan.
We offer a full range of maintenance, servicing, and spare parts for package cooling towers and heat exchangers. From routine inspections and cleaning to full system refurbishment, our team ensures your equipment continues to perform at its designed capacity.
Whether you need on-site repairs, replacement components, or long-term service support, IWC Industrial delivers expert attention, fast response, and proven results. Our technicians are trained to ensure every component, from fill media and drift eliminators to fans and nozzles, performs at its best.
With IWC Industrial’s aftermarket support, you can count on reduced downtime, extended equipment life, and optimal efficiency, keeping your operation performing at its best.
Cooling Tower Maintenance
Routine maintenance helps identify and resolve small issues before they become major breakdowns. Most checks can be carried out while the cooling tower is in operation, minimising disruption.
Typical maintenance tasks include:
- Inspecting fan blades, motors, and inlet louvres
- Checking for leaks and even water distribution
- Ensuring no excessive drift loss
- Cleaning basins and strainers as needed
Regular inspections safeguard your cooling tower, extend its service life, and maintain efficient performance.
Cooling Tower Servicing
Comprehensive servicing is carried out periodically to restore the cooling tower to peak condition. It typically involves cleaning, replacing internal components, and repairing mechanical parts, often during planned plant shutdowns.
Our servicing process may include:
- Replacing worn components such as motors, impellers, and float valves
- Cleaning or replacing fill, drift eliminators, and louvre inserts
- Repairing distribution pipes, fan guards, and mechanical supports
- Removing scale, sludge, and debris from basins and nozzles
Service intervals are determined by operating conditions but are generally quarterly, bi-annual, or annual.
Cooling Tower Components / Spares
We offer a comprehensive range of spares and accessories for all cooling tower types, including fills, motors, drives and nozzles.
Heat Exchanger Maintenance
Regular maintenance is essential to preserve heat transfer efficiency and prevent unplanned downtime. Establishing a planned maintenance schedule ensures early detection of wear, fouling, or leaks before they impact performance.
Typical maintenance activities include:
- Inspecting plates and gaskets for wear or corrosion
- Checking for leaks and uneven temperature differentials
- Monitoring operating pressures and flow rates
- Flushing or cleaning to remove scale and debris
Regular inspections safeguard your cooling tower, extend its service life, and maintain efficient performance.
Heat Exchanger Servicing
When cleaning or component replacement is required, our technicians perform comprehensive servicing to restore your heat exchanger to optimal condition.
This may include:
- Dismantling and inspecting the plate pack
- Chemical or mechanical cleaning of plates and frames
- Replacing gaskets, seals, or damaged plates
- Pressure and leak testing to ensure integrity
Service intervals depend on the application and water quality but are generally recommended on a quarterly, bi-annual, or annual basis.
Legionella Disease Prevention Measures
Legionella bacteria thrive in warm, stagnant, or poorly maintained water systems, posing a risk of Legionnaires’ disease. Cooling towers often provide ideal conditions for bacterial growth, which is why preventive measures are essential.
Recommended strategies include:
- Good servicing and maintenance of your cooling tower
- Regular water treatment
- Routine cleaning and inspection
- Water quality monitoring
- Minimising dead zones and stagnant water areas to ensure effective circulation
Partner with IWC Industrial
With decades of experience and a commitment to quality, IWC Industrial provides end-to-end aftermarket care to protect your investment and keep your systems running efficiently year after year.
Contact our Aftermarket Services team on deon.claassen@iwc.co.za to schedule maintenance, plan a service, or order genuine spare parts.
